Sistem upravljanja kvalitetom i ekonomičnost poslovnog sistema

Authors

  • Nebojša Denić Faculty for Information Technologies, Belgrade Author

DOI:

https://doi.org/10.5937/

Keywords:

quality management, human resources, quality of work, training, qualifications, motivation

Abstract

This analysis is an attempt to investigate to what extent business systems and human resources involved in the process of quality management coexistence in the way they use their human resources function of improving the quality management system and economy, as well as the degree of their influence in quality management. One of the key aims was to investigate the extent to which quality management system contributes to the efficiency of business systems, with the determination of the mutual impact of total quality management and human resource management.

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References

Charles J. Corbett, Maria J. Montes, David A. Kirsch and Maria Jose Alvarez - Gil, „Does ISO 9000 certification pay,“ ISO Management System, Vol. 2, No. 4, ISO Central Secretariat, Geneva, Switzerland, 2002, p. 31-40.

Blackburn, R., Rosen,B., prema: Cascio, W.F., Managing Human Resources: Produktivity ,Quality of Work Life, Profits, 4th ed., New York, McGraw Hill. 1995

Vujić, D., Menadžment ljudskih resursa i kvalitet, treće dopuljeno i izmeljeno izdalje, CPP, DPS, 2008

JUS ISO/TR 10014:2002 – Uputstva za upravljalje ekonomijom kvaliteta, Savezni zavod za standardizaciju, 2002.

SRPS ISO 9000:2007-Sistem menadžmenta kvalitetom– Osnove i rečnik, Institut za standardizaciju Srbije, 2007

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Published

2010-12-31

How to Cite

Sistem upravljanja kvalitetom i ekonomičnost poslovnog sistema . (2010). Ekonomski Signali: Poslovni Magazin, 5(2), 147-154. https://doi.org/10.5937/

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